At 499bt, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. No jargon, no hidden clauses.
These six principles define how 499bt handles your personal data — from the moment you register to every transaction you make on the platform.
499bt collects the minimum personal data required to operate your account, process transactions, and comply with legal obligations. We don't collect data for the sake of it — every piece of information we hold has a clear, documented purpose.
Your personal information is never sold, rented, or traded to third parties for marketing purposes. 499bt shares data only with service providers who help us operate the platform — and only under strict data processing agreements that bind them to the same privacy standards we follow.
All data transmitted between your device and 499bt's servers is protected by TLS encryption. Sensitive data stored on our systems — including payment information and identity documents — is encrypted at rest using industry-standard protocols.
Only 499bt staff who genuinely need access to your data to perform their job functions can view it. Access is logged, monitored, and reviewed regularly. We operate a least-privilege model — nobody sees more than they need to.
You have the right to access, correct, and in certain circumstances delete the personal data 499bt holds about you. You can also request a copy of your data in a portable format. These rights are explained in full in the policy below.
499bt retains personal data only for as long as your account is active and for the period required by applicable law after account closure. Once the retention period expires, your data is securely deleted or anonymised.
This Privacy Policy explains how 499bt ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the 499bt platform at 499bt.io. It applies to all services offered by 499bt, including sports betting, casino games, live dealer games, and any promotional activities.
By registering for a 499bt account or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the 499bt platform.
This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy. Together, these documents form the complete agreement between you and 499bt.
Plain language commitment: We've written this Privacy Policy to be as clear and readable as possible. If anything is unclear, contact our support team at [email protected] and we'll explain it in plain terms.
499bt collects personal data in two categories: data you provide directly, and data we collect automatically when you use the platform.
| Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and age verification |
| Contact Data | Email address, phone number | Account communication and support |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals |
| Verification Data | Passport, national ID scan, proof of address | KYC compliance and fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Security monitoring and platform optimisation |
| Usage Data | Pages visited, bets placed, games played, session duration | Platform improvement and responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails | Customer service quality and dispute resolution |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or with your explicit consent.
499bt collects your personal data through the following channels:
No unsolicited data collection: 499bt does not purchase data lists or collect personal data from social media platforms without your knowledge. Every piece of data we hold about you was either provided by you directly or collected through your use of the 499bt platform.
499bt uses your personal data for the following purposes. For each purpose, we have identified the legal basis that allows us to process your data:
499bt will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.
499bt uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.
We use the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 499bt platform.
499bt implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal data, 499bt will notify you promptly and take all necessary steps to contain and remediate the breach.
You also play a role in keeping your account secure. Use a strong, unique password for your 499bt account, enable two-factor authentication if available, and never share your login credentials with anyone.
499bt retains your personal data for as long as your account is active. After you close your account, we retain certain data for the periods required by applicable law — typically five to seven years for financial and identity records, in line with anti-money laundering regulations.
Usage data and analytics data are retained for shorter periods — typically 12 to 24 months — before being anonymised or deleted. Marketing preferences and communication history are retained until you withdraw consent or close your account.
Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a 499bt player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Request a copy of all personal data 499bt holds about you.
Ask us to correct any inaccurate or incomplete data we hold about you.
Request deletion of your data where there is no legal obligation to retain it.
Ask us to restrict processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Identity verification required: To protect your privacy, we will verify your identity before processing any data rights request. This ensures that only you — or someone you have explicitly authorised — can access or modify your personal data.
The 499bt platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will immediately close the account and delete all associated personal data.
If you believe a minor has registered on 499bt, please contact us immediately at [email protected] so we can investigate and take appropriate action.
499bt may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "last updated" date at the top of this page.
For significant changes that materially affect how we use your data, we will notify you by email or through an in-platform notification before the changes take effect. Your continued use of the 499bt platform after the effective date of any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 499bt handles your personal data, please get in touch with our team. We take all privacy queries seriously and aim to respond within 30 days.